Intake methodology
How intake works, factor by factor.
Most intake services will not tell you what they look at. Here is our whole list. Every factor below is administrative and non-legal — none of it is an assessment of your legal situation.
The non-legal factors we review
These are operational intake factors. They exist so a request can be handled accurately and routed to a participating lawyer who actually covers that matter type and region.
Consent
We only review requests a consumer submitted themselves through our form. No purchased lists, no scraped contact details, and no third-party submissions on someone else's behalf without their participation.
Basic contactability
Whether the request includes a workable way to reach the consumer and a stated preference for how and when. Without this, no introduction is practical.
Florida geography
The Florida city, county, or region tied to the matter. This determines whether any participating lawyer covers the area, and nothing about it addresses legal questions.
General matter type
A broad, non-legal category such as vehicle crash, premises injury, DUI, or probation matter. This is a routing label, not a legal characterization or charge analysis.
Representation status
Whether the consumer says they already have a lawyer for this matter. If they do, we do not route the matter to another participating lawyer.
Timing and urgency context
General context a consumer volunteers, such as an upcoming hearing or a recent incident, used only to order our own handling. We do not compute or advise on any legal deadline.
Completeness
Whether the fields needed to make an administrative decision are present and internally consistent. Missing essentials can make a request unroutable.
Source and provenance markers
Non-sensitive markers such as landing page and campaign parameters. These are unverified, self-reported context only.
This is not case-merit scoring
Internally we track an operational-quality score for each request. It measures one thing only: how clear, complete, and administratively routable the request is. It is bookkeeping for our own queue.
A high operational-quality score is not a prediction of legal merit, outcome, case value, likely recovery, guilt, innocence, or whether any attorney will accept the matter. A perfectly written request can be one no participating lawyer takes, and a sparse request can involve a serious situation. We do not and cannot rank requests by legal strength, and we never tell a consumer their situation looks strong or weak.
Only a lawyer can evaluate a legal matter, and that happens directly between the consumer and that lawyer under the lawyer's own agreement.
The sequence, end to end
- 1
Consent-based submission
A consumer chooses to submit a request through our form and decides what to share. We ask consumers to leave out sensitive identifiers.
- 2
Non-legal intake review
We check the factors listed above: completeness, Florida geography, general matter type, representation status, contactability, and timing context.
- 3
Compliance and eligibility review
We check whether a participating lawyer is eligible and available for that matter type and region, and whether the request meets our participation requirements.
- 4
Possible introduction
If a connection is made, the participating lawyer may contact the consumer and discloses their location at that time. The consumer decides whether to continue, and nothing obligates them to hire anyone.
Injury and criminal requests stay in separate queues
Injury intake
Crash, pedestrian, premises, and wrongful-death requests use the Florida personal injury path. It asks about location, medical care in general terms, and representation status.
Criminal-defense intake
Arrest, citation, filed-charge, probation, and investigation requests use the Florida criminal-defense path. It asks about current status, custody, any known court date, and representation.
Internal editorial review: this page was reviewed internally by the AnswerSignalApp team for consumer-safety wording and intake clarity. It is not legal advice, it was not reviewed or approved by an attorney, and it does not describe legal rights, deadlines, or outcomes. Last internally reviewed: August 2026.
Intake methodology FAQ
- Is the intake review a legal evaluation of my case?
- No. The review looks only at non-legal, operational intake factors such as whether the request is complete, whether the matter is connected to Florida, the general matter type, and whether the consumer says they are already represented. It is not an assessment of legal merit, fault, guilt, innocence, case value, or outcome.
- What does a high internal operational-quality score mean?
- Only that the request is clear, complete, and administratively easy to route. It is not a prediction of legal merit, likely outcome, case value, recovery, guilt, innocence, or whether any attorney will accept or pursue the matter.
- Who decides whether a lawyer contacts me?
- The participating lawyer does. AnswerSignalApp performs compliance and eligibility checks and may introduce a request, but each participating lawyer independently decides whether to contact a consumer and whether to offer representation under their own agreement.
- What happens if my request is incomplete?
- An incomplete request may not be routable. We may not be able to review it further, and in some cases nothing happens with it. Consumers are welcome to submit a new, more complete request.
- Do you review timing or urgency?
- We record general timing context a consumer provides, such as an upcoming court date or a recent incident, purely so a request can be handled in a sensible order. We do not calculate legal deadlines and we do not advise anyone about timing.
- What is 'source and provenance' in your review?
- It is a record of non-sensitive markers such as the landing page and campaign parameters attached to the request. These are self-reported context only. The presence of a parameter is not verified provenance and is never treated as proof of how a consumer found us.