My Florida personal injury lawyer isn't returning my calls

Why a case can go quiet

There are ordinary reasons a file may have little visible activity: waiting for treatment to finish, waiting for medical records and bills, waiting on an insurance company's review, or waiting on a court schedule. Many offices also route routine questions to a paralegal or case manager rather than the lawyer.

None of that means you should be left without information. It means a missed call is worth following up on clearly before assuming the worst.

Ask in writing, and keep it short

An email or portal message creates a record and is easier for an office to route than a voicemail. A few sentences are enough: your name, the matter, the date of your last update, and two or three specific questions. Ask who your day-to-day contact is and how long replies usually take.

Keep a simple log of every attempt — date, method, who you reached, and what you were told. That log is useful whether the issue resolves or you later decide to ask someone else for a second opinion.

If you still cannot get answers

If repeated, clear requests go unanswered, you may decide to talk with another lawyer. The Florida Bar's Ethics Opinion 02-5 explains that a lawyer may give a second opinion when a represented person asks for one.